Tom Holland Says MCU Is “The Only Studio That’s Working in Unison With the Fan Groups,” But What About ‘The Marvels’ and ‘She-Hulk’?

The MCU has faced a bit of a crisis in recent years, with several major projects underperforming at the box office and Disney+ series receiving generally lukewarm responses. In response, Bob Iger announced a plan to reduce the creative output, limiting the amount of content to be released over the next few years.

Much of the backlash stems from a perceived decline in quality during Phase 4 and Phase 5, along with accusations that the MCU is focusing more on diversity, equity, and inclusion (DEI) than on storytelling. Critics argue that the franchise is prioritizing ideologies over coherent narratives and logical character progression.

Some MCU projects have been heavily review-bombed, with actors and showrunners allegedly facing harassment, most notably in the cases of She-Hulk and The Marvels. These projects, widely criticized as unnecessary, were released despite obvious signs they might flop—partly due to their female leads (a misguided criticism) but also due to perceived poor quality (a more valid concern).

Fans have become increasingly vocal about what they want from the MCU, often criticizing leadership for ignoring their feedback. This issue isn’t unique to Marvel, as other major franchises are facing similar challenges.

Interestingly, not everyone seems to see the disconnect. MCU star Tom Holland recently sat down with Rich Roll and praised Marvel Studios, claiming it’s “the only studio working in unison with the fans.” However, many would argue this is far from the truth.

I think firstly what sets it apart from anything else is the community and the sense of ownership over the characters from the fans to the studio. I feel like it’s the only studio that is working in unison with the fan group. 

The actor also touched on fan service, and this part holds some truth. Marvel often leans heavily into fan service, and at times it pays off—like with Deadpool & Wolverine or Spider-Man: No Way Home. However, there are instances where they completely miss the mark, as seen in Doctor Strange in the Multiverse of Madness.

You know, fan service is a really big thing at Marvel, and you have to walk this delicate balance between fan service and moving the story forward in new and different ways. What’s so beautiful about the entire thing as an entity is its community. 

Source: Rich Roll

Holland’s claim is certainly a bold take, especially considering recent rumors that Disney franchises may stop seeking broad community feedback and instead rely on input from superfans. Many fans worry this approach won’t provide objective insights, leading to further disconnect.

While Holland is entitled to his opinion, so are the fans—and a significant portion of MCU followers have felt unheard in recent years. What’s your take? Share your thoughts in the comments below!